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Privacy policy
We only collect information about you to firstly to process your order and secondly to provide you with the best possible service and information about our products.
The information we will collect about you includes:
your name, address, phone number, email address.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you can use the contact page.
Delivery
Delivery Time Scale:
Next day delivery is from date of dispatch.
If you are not going to be in, please do not arrange for a delivery on that day.
Please note that we will notify you of your expected day this is only an approximate delivery date, we cannot guarantee that you order will reach you on this day but we hope that it will.
Please note that we cannot be held responsible for delays in you receiving your orders, beyond our control.
We will always do our best to get your orders to you at the informed delivery time but in some circumstances delivery can take up to 48hr WORKING HOURS to arrive.
All frozen meats are sent in vaccum packed packets. Please note that when frozen goods are sent we cannot guarantee that they will arrive frozen and they therefore should be consumed within 3 days of receipt.
Orders placed will be delivered within 14 days maximum, unless we have contacted you and agreed alternative terms. Usually orders are dispatched within 48 hours of receipt of order as long as all goods are in stock, if something is out of stock we will notify you before the goods are dispatched.
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